For a limited time enjoy FREE SHIPPING on all purchases

SHIPPING & RETURN POLICY

ONLINE RETURNS

FULL PRICE ITEMS:

ALL REGULAR PRICED PRODUCT MAY BE RETURNED FOR A REFUND IN ITS ORIGINAL UNWORN CONDITION WITHIN 30 DAYS OF PURCHASE. PRODUCTS MUST BE RETURNED IN THE ORIGINAL BOX AND/OR PACKAGING WITH CERTIFICATES OF AUTHENTICITY AND EXTRA ACCESSORIES. ANY PRODUCT RETURNED WITHOUT ORIGINAL, BOX, DOCUMENTATION AND EXTRA ACCESSORIES WILL BE REJECTED. ANY ITEM THAT HAVE BEEN WORN, DAMAGED OR OTHERWISE ALTERED AFTER DELIVERY WILL NOT BE ACCEPTABLE FOR RETURN.

AFTER YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL NOTIFYING YOU THAT WE HAVE RECEIVED THE RETURNED PRODUCT AND WHETHER OR NOT THE RETURN HAS BEEN APPROVED FOR A REFUND.

ALL APPROVED REFUNDS WILL BE CREDITED TO YOUR ORIGINAL METHOD OF PAYMENT. IF THE REFUND IS BEING ISSUED TO A CREDIT CARD, DEPENDING ON YOUR CREDIT CARD COMPANY, IT MAY TAKE AN ADDITIONAL 2-10 BUSINESS DAYS AFTER YOUR CREDIT IS PROCESSED FOR IT TO POST INTO YOUR ACCOUNT.

RETURN SHIPPING

ALL RETURNS SHOULD BE SENT TO:

TREND BOSTON LLC
AT: RETURN DEPARTMENT
134 NEWBURY STREET
BOSTON-MA-02116

YOU WILL BE RESPONSIBLE FOR ALL SHIPPING COSTS ASSOCIATED WITH ANY RETURNS INCLUDING THE REJECTED RETURNS. SHIPPING COSTS ARE NON-REFUNDABLE.

YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE.

LATE OR MISSING REFUNDS

IF YOU WERE NOTIFIED THAT YOUR RETURN WAS ACCEPTED AND YOU HAVE NOT RECEIVED A REFUND YET, FIRST CHECK WITH YOUR BANK OR CREDIT CARD COMPANY, IT CAN TAKE UP TO 10 BUSINESS DAYS FOR REFUNDS TO POST.  REFUNDS PROCESSED THROUGH PAYPAL MAY TAKE UP TO 30 DAYS TO POST.

IF YOU HAVE WAITED THE APPLICABLE NUMBER OF DAYS NOTED ABOVE, CHECKED WITH YOUR BANK OR CREDIT CARD COMPANY AND STILL HAVE NOT RECEIVED YOUR REFUND, PLEASE CONTACT US AT CUSTOMERSERVICE@TRENDBOSTON.COM.

DEFECTIVE, DAMAGED OR WRONG PRODUCT

SHOULD YOU RECEIVE DEFECTIVE, DAMAGED OR THE WRONG PRODUCT, PLEASE EMAIL OUR CUSTOMER SERVICE TEAM AT CUSTOMERSERVICE@TRENDBOSTON.COM AND INCLUDE PHOTO(S) OF THE PRODUCT BEFORE YOU START THE RETURN PROCESS.

EXCHANGES

WE ARE UNABLE TO OFFER EXCHANGES AT THIS TIME.

SPECIAL PROMOTIONS AND LIMITED EDITION PRODUCTS

SPECIAL PROMOTION AND LIMITED EDITION PRODUCTS ARE NOT ELIGIBLE FOR RETURN. 

IN-STORE RETURN POLICY

ONLINE ORDERS MAY NOT BE RETURNED IN-STORE.
PLEASE VISIT TREND AT 134 NEWBURY ST-BOSTON-MA FOR THEIR APPLICABLE RETURN POLICY.

SHIPPING SPEEDS

*SHIPPING DELAYS MAY OCCUR IF PAYMENT CANNOT BE PROCESSED OR VERIFIED. SOME CREDIT CARD ISSUING BANKS MAY PLACE A HOLD ON PAYMENT IF THE BILLING INFORMATION IS INACCURATE, OR IF THE BILLING AND SHIPPING ADDRESSES ARE DIFFERENT.

ORDERS ARE HANDLED WITHIN 2 BUSINESS DAYS.