Return & Exchange Policy

💻 Online Purchases

  • Return Window: Within 14 days of delivery
  • How to Start a Return:
    1. Go to our https://trendboston.returnscenter.com/
    2. Enter your order number and email address
    3. Follow the steps to request your return
    4. Once approved, you’ll receive shipping instructions via email
  • Item Conditions:
    1. Must be unworn, in resellable condition, with original packaging and tags
  • Refund Options:
    1. Refund to the original payment method
    2. Refund to store credit (if applicable)
  • Exchanges: Available for selectable variants (e.g., size or color)
  • Non-Returnable Items:
    1. Discounted items
    2. Limited-edition items
    3. Worn or damaged items
  • Damaged Item? Contact us within 3 days of delivery
  • Refund Timeline: Approved returns are processed within 5–7 business days after inspection


🛍️ In-Store Purchases

  • Return Window: Within 14 days of the purchase date
  • Refund Type: Store credit or exchange only
  • Requirements:
    • Must be unworn, in original box, with all original tags
    • An original receipt is required for any exchange
  • Final Sale Items:
    • All discounted items are final sale and not eligible for return or exchange
  • Store Credit: Does not expire and can be used on future in-store purchases


Still Need Help?

  • For online orders, email: customerservice@trendboston.com
  • For in-store purchases, visit us at 351 Newbury St, Boston, or call (857)-957-0127 AND 134 Newbury St, Boston,
  • call (857) 233-5688